How-to guides · My Pets
A little help with everyday care.
Follow Lily through five detailed, step-by-step guides for My Pets Free and My Pets Plus. Each episode explains the relevant plan differences and shows where to find Help. Start with episode one, or choose the task you need.
Watch the series on YouTubeGetting started and adding your first pet
Set up My Pets, add your first pet and get familiar with their profile.
Watch guideInvite family and carers
Invite someone to help, choose their permissions and manage how long they have access.
Watch guideCare plans and schedules
Organise your pet’s routine with care plans and scheduled tasks.
Watch guideTracking care and records
Record daily and unplanned care, review records, track expenses and prepare reports.
Watch guideSharing with vets and carers
Prepare useful care information to share with your vet or someone looking after your pet.
Watch guide
These guides use demonstration screens. My Pets Free and My Pets Plus have different limits and features; relevant differences are explained in the videos.