Care and adoption, step by step.

Foster Carer

For foster households recording daily care, feeding, weights, health and shared care.

1. 01Episode 01 · 5:53

   Getting started

   Find your way around the Foster Carer workspace and get ready to record care.

   Watch guide
2. 02Episode 02 · 5:09

   Groups, intakes and animal records

   Create groups and intakes and keep individual animal records together.

   Watch guide
3. 03Episode 03 · 5:02

   Daily care, weights and corrections

   Record daily care and weights, review history and correct entries.

   Watch guide
4. 04Episode 04 · 5:08

   Feeding plans and schedules

   Set feeding plans and recurring schedules and record actual feeds.

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5. 05Episode 05 · 5:16

   Medication, health records, photos and files

   Keep medication, health events, photos and supporting files with each animal.

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6. 06Episode 06 · 5:13

   Care teams and changes in placement

   Manage care teams and record changes in an animal’s placement.

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7. 07Episode 07 · 5:12

   Reminders, reports and getting help

   Use reminders, share reports and find the guide or AI Help you need.

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Foster Organisation

For organisations managing intakes, foster placements and the adoption journey through handover to My Pets Free and aftercare.

All 10 episodes are available to watch on YouTube.

1. 01Episode 01 · 7:31

   Getting started

   Set up your organisation and learn where to find care and adoption tools.

   Watch guide
2. 02Episode 02 · 5:16

   Intakes, groups and animal records

   Record intakes and groups and maintain individual animal records.

   Watch guide
3. 03Episode 03 · 5:16

   Foster carers, invitations and assignments

   Invite foster carers and assign animals with the right access.

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4. 04Episode 04 · 5:18

   Daily care oversight and health records

   Review daily care, weights and health records across foster placements.

   Watch guide
5. 05Episode 05 · 5:08

   Feeding plans and schedules

   Set feeding plans and schedules and review recorded feeds.

   Watch guide
6. 06Episode 06 · 5:01

   Enquiries and questionnaires

   Manage enquiries, send questionnaires and review prospective adopters.

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7. 07Episode 07 · 4:58

   Matching and allocating an adopter

   Review applicants and available animals and confirm an adoption allocation.

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8. 08Episode 08 · 5:38

   Agreements, signatures and payments

   Prepare agreements, collect signatures and track payments and refunds.

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9. 09Episode 09 · 5:41

   Handover and transfer to My Pets Free

   Prepare the adopter handover and transfer the animal record to My Pets Free.

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10. 10Episode 10 · 6:05

    Aftercare, trials, returns and closing a group

    Manage adoption trials, aftercare and returns and close the intake group.

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